Sewage Water Loss
This home was flooded by a toilet over flow during that time the homeowner was sleeping and unaware of the damages that were cause by the toilet overflow. In the morning when he woke up he noticed the sewage spread throughout his home. He called SERVPRO of Silver Lake / Echo Park. Once out techs arrived and explained the process to him the homeowner was relieved. We explained that everything that was affected by the sewage water had to be removed which meant removing the carpet and some drywall. He was puzzled by having that done but we explained we can not guarantee anything will be 100% clean and our job is to make it "Like it never even happened." After explaining our reasons he was comfortable with the work we had to do. When work was completed by the techs he was satisfied with the time frame in which the work was completed and how the work was done. 323-255-1000 SERVPRO of Silver Lake/ Echo Park,Water damage/ 24/7